Helpdesk

Getting Started

Getting Started
1. Visit www.gopax.co.id Click [Sign Up] on the top right corner of the main page 2. Enter e-mail address: The e-mail address will be used as your login...
Wed, 9 Jan, 2019 at 11:43 AM
OTP Authentication Guideline
We requires OTP (2FA) authentication to log in or withdraw funds. OTP (2FA) is an extra layer of security that requires not only a password and username, bu...
Wed, 9 Jan, 2019 at 11:49 AM
Identity Verification Guideline
To perform identity verification, please follow the steps below: 1. Navigate to [Account] page, click on [Identity Verification], and click [Confirm] fo...
Wed, 9 Jan, 2019 at 1:09 PM
How do I deposit digital assets to www.GOPAX.CO.ID?
1.  Log in to gopax.co.id 2. Checking your Wallet: a. Entering your wallet address     - In the [Dashboard] page, find the digital asset you want to d...
Wed, 9 Jan, 2019 at 1:18 PM
Membership requirements
You must be over the age of 18 years or older or not be put under the guaradianship or conservatorship pursuant to the prevailing law to sign up to gopax.co...
Wed, 9 Jan, 2019 at 1:19 PM
Required information to create a GOPAX Indonesia account
The following information is required to sign up at our website: E-mail address: the e-mail address will be used as your log in ID Password: Our website...
Wed, 9 Jan, 2019 at 1:21 PM
Password requirements
We require your password to be at least 8 characters in length (max 64) and include the following categories: Uppercase letter (A-Z), Lowercase letter (a-z...
Wed, 9 Jan, 2019 at 1:22 PM
Supported devices
Our website only supports desktop. Android app, mobile web and iOS app will be available soon
Wed, 9 Jan, 2019 at 1:23 PM